Actionable insights in real time.
All solutions begin and end with communication. In a world of instant messaging, businesses need real-time awareness about what makes customers satisfied. A return customer, research shows, is much more valuable than a new customer. By making the act of appreciation transparent, we hope to educate consumers, empower employees and enable businesses to make emotionally intelligent data-driven decisions.
Our team believes that there is a massive opportunity for new data analytics and social networking within the service industry. 80% of the workforce are in the service industry. 25% of the service industry is the hotel and hospitality sector. With each act of appreciation, TipGenie will begin gathering that data and harvesting actionable insights, one tip at a time.