TIPGENIE HAS ARRIVED.
TipGenie is revolutionizing the service industry by enabling tipped service workers to recover lost tips.
We’ve designed for the tipped service industry the first mobile payments system for managing and disbursing tips. TipGenie is a solution that integrates cashless tipping, customer feedback, and business intelligence. On one single platform.
In today’s cashless society, businesses like hotels with tipped employees can’t afford for their employees’ earnings decline. TipGenie empowers businesses to increase and stabilize their employees’ take-home earnings by recovering the lost opportunity for a tip.
Improving employee satisfaction and retention
At TipGenie, we understand that hoteliers are faced with tough decisions when it comes to your staff and compensation. and in the In today’s increasingly cashless society, your employees are taking home less. When forced to make cuts, the only levers are to cut pay or reduce the workforce, both of which results in higher turnover and lowered satisfaction for both your employees and as a result, for your guests.
Service tipping, no cash required.
Have you ever wanted to leave a tip but didn’t have the cash or right change? You’re not alone.
As the hotel and travel industry adapts to an increasingly cashless and mobile society, fewer and fewer hotel guests are carrying cash with an increasing preference for mobile payments.
Research shows that 80% of guests support tipping in the hotel and hospitality industry.
But tipped employees are seeing a dramatic decline in their tips.
Ask any front desk employee about the times they’ve been asked for change or a valet who has been told, “Sorry, I don’t have cash,” and they will validate.
Managers and owners must address this growing crisis with its most at risk employees. Decreased income from lost tips has a disproportionately negative impact on lower-wage workers – room attendants, valet, bellman, and other tipped employees in the hotel industry -- who rely on those tips to supplement their earnings. We buy pizzas, order rides, and pay for our coffee with our smartphones; why can’t we just as easily leave a cashless tip to show our appreciation for your hotel service workers?
Digital, cashless tipping
Now a guest without cash can send a tip using their mobile phone’s camera.
easily, instantly, and securely
no app or download
tips are discreet
no public display of transactions
no personal information exchanged
TipGenie processes the payment using Stripe which transfers the funds to the business. The business then disburses the tips to the employees.
TipGenie allow guest to rate their service, provide a review, and offer suggestions for improvement. When a customer uses TipGenie to leave a tip, TipGenie sends the service employee a notification along with any feedback.
TipGenie delivers insights from tip transactions and feedback to encourage data-driven decision making.