TipGenie's Mission

Who we are, what we're doing, why we're doing it.

BELIEFS MATTER

TipGenie Inc. is an early stage fintech and social impact company based in Mountain View, California. We believe that while technology brings tremendous market opportunities and promising returns for investors, technology also has the power to make lives better and promising -- for everyone.  Achieving a perfect balance between profit and impact is challenging for any company.  We believe that a company can have a vision guided by social good.  With a compass aimed at true north, we believe in moving toward it, one tip at a time.

MAKING AN IMPACT

We recognize the impact that a cashless society is having on the service industry, especially for employees whose income relies on cash-based tips. That's why we want to change how customers, employees and businesses interact through the power of a small transaction, like a gratuity.  Using existing technology, we've created a single platform where these three stakeholders can interact within a micro-financial ecosystem.  

OPTIMIZING TECHNOLOGY

Less is more. When you're a startup seedling, you learn quickly how to make use of what you have and what you know. We call it optimization -- combining, integrating, repurposing -- anything to build on the talent of innovators in the payments field. That's what we've done with TipGenie. Through our mobile app, myTipGenie, we optimize existing mobile and payments technology to remove the friction from financial transactions and create more efficient and transparent systems of cashless payments. 

VALUABLE PROPOSITIONS

We not only provide the vehicle for a guest to thank, tip, and send feedback to a service worker, we enable businesses to receive data in real-time. By recognizing the social and emotional importance of a transaction like tipping, we add value to an otherwise small transaction.  This brings us back to our vision:  We hope, through technology, to educate consumers, empower employees and enable businesses to make emotionally intelligent data-driven decisions about financial matters.

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POWERED BY APPRECIATION

Introducing myTipGenie ~ the first mobile payment system designed for the hotel and hospitality industry that seamlessly integrates service tipping, customer feedback, and business intelligence on single platform.

better than cash

If there's one app to have on your iPhone when you're traveling, it's myTipGenie.

Have you ever wanted to leave a tip and feedback, but didn't have either the cash or time to fill out a comment card?

In a cashless and paperless society, mobility matters. While many believe that cash will always be king, the reality is that most of us are carrying less and less cash.  And how many times have you had to ask for a pen?  When you're traveling, it makes sense to pack light.  If there's one item to take when traveling, it's your mobile phone.

Hotels.  We're starting with hotels.  US hotel industry has a $200 billion market value within a global market of $534 billion.  Global growth is projected to continue and is estimated to reach $700 billion on 2021. There are 5 million rooms are cleaned by 450,000 hotel housekeepers. 90% of whom are women who make an average of $11.37 an hour, not including tips.

Hotels.  We're starting with hotels.  US hotel industry has a $200 billion market value within a global market of $534 billion.  Global growth is projected to continue and is estimated to reach $700 billion on 2021. There are 5 million rooms are cleaned by 450,000 hotel housekeepers. 90% of whom are women who make an average of $11.37 an hour, not including tips.

Bars.  There are approximately 50,000 bars and 600,000 bartenders in the US. Bartenders outnumber clergy by 2:1.

Bars.  There are approximately 50,000 bars and 600,000 bartenders in the US. Bartenders outnumber clergy by 2:1.

Cafes.  Approximately 77% of Americans drink coffee everyday. There are estimated 50,000 cafes (and tip jars) in the US.

Cafes.  Approximately 77% of Americans drink coffee everyday. There are estimated 50,000 cafes (and tip jars) in the US.

Catering,  There are approximately 200,000 employees who work in catering and mobile food delivery services. 

Catering,  There are approximately 200,000 employees who work in catering and mobile food delivery services. 

Travel.  Millennials set aside an estimated $226 billion for travel during 2015, preferring experience and activities over material items . For business travel, millennials spend will use room service compared to 21% of their counterpart.  For Millennials and travel, because for this group, service matters. They are also twice as likely to use mobile payments.

Travel.  Millennials set aside an estimated $226 billion for travel during 2015, preferring experience and activities over material items . For business travel, millennials spend will use room service compared to 21% of their counterpart.  For Millennials and travel, because for this group, service matters. They are also twice as likely to use mobile payments.

ROCKING REVIEWS

We're proud of our first product, which took countless hours and was truly a collective effort of people who contributed and donated time in small and big ways.  myTipGenie is a product of collaboration and support for our mission to professionally and financially empower service workers.  We were thrilled to find positive reviews of our design, branding, and UX/UI.  Thank you Skift.com and Designmatic.com!

"10 Most Creative Travel Start-Ups Of 2016 With Stunning Designs"

TipGenie is an ingenious, cashless tipping platform, which allows a more transparent, efficient, and convenient system of mobile payments. TipGenie takes its inventiveness up a notch by allowing patrons to submit real-time feedback pertaining to their hotel experience. The app targets smart-phone riveted millennials, offering patrons the ease of scanning a QR code on an employee’s badge to tip them with a few easy taps! TipGenie tremendously helps the travel industry by offering a secure and infallible way of assimilating guest feedback and tips, highlighting areas that could use optimization along the way! In addition, adopting a mobile feedback and tipping app guarantees clearer lines of communication and a greater transparency between the hotel staff, management, and the patrons." ~ Evan Brown, Designmantic.com. Read the review here.

"One of 5 New Travel Startups for Building Better End-to-End Trips in 2016"

The future of travel is already here in some cases and the themes expressed in these five startups will become  more apparent as 2016 progresses.”  ~ Dan Peltier, Skift.com.

TipGenie is a mobile app that enables cashless, customized tipping and personalized feedback within a three-way integrated payment system.  SkiftTake: Travelers have been writing about their experiences with wait staff on public forums like TripAdvisor and OpenTable for years. This more private arena for personalized feedback might take that a step further into segmenting specific aspects of the dining experience so that a server receives constructive criticism and praise for what was right and what needs improvement. Read the review here! 

WATCH THIS SPACE FOR MORE PRESS AND THE LAUNCH OF OUR BLOG!

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TIPPING MATTERS 

TipGenie is a win-win-win for the service ecosystem.

POWERED BY CUSTOMER APPRECIATION, EMPLOYEE HARD WORK, AND BUSINESS INSIGHT.