Problem: It's a cashless society. Solution: Replace cash with mobile payments. No cash means no tip. That's awkward and a loss of earnings. Gratus enables digital tipping through mobile payment
Real-time guest feedback
Too little, too late. We're done with comment cards and paper surveys. Gratus provides real-time feedback for employees, hotel management and ownership to improve guest experience and service quality.
We extract from real-time guest feedback, actionable insights and emotionally intelligent metrics that get to the heart of your guests' experience and preferences. Being data driven puts you ahead of your competition.