Named by Skift, Tipgenie is one of five new travel startups to watch for offering a glimpse into the future of hotel and travel technology.
Our three-way mobile payments system solves the multiple pain points experienced by customers, employees, and employers. TipGenie builds customized cashless tipping solutions — for everyone — from the sole proprietor to the business with over 500 employees ,TipGenie’s customized tipping systems offer a way for businesses to supplement or replace traditional cash-based tipping to enable workers to recover the lost opportunity to earnings. Tipping with TipGenie requires no expensive integration. Customers do not have to download a third-party app, register for an account, or exchange emails or personal information. Tip transactions are private, safe, and secured through Stripe. We enable tipped employees to receive and track tips through direct payout, just like Lyft drivers.
TipGenie is a comprehensive mobile payments solution for the hotel, travel, and service industry.
Enable cashless tipping. TipGenie takes the inconvenience and awkwardness out of tipping and allows a user to send a tip quickly and seamlessly by using the camera on their mobile phone. By optimizing existing mobile and financial technology, we enable tipping to become friction-free.TipGenie’s customized tipping systems offer a way for businesses to supplement or replace traditional cash-based tipping. TipGenie modernizes the tip payment transaction by replacing cash with mobile payments. No longer does a guest need to dig into pockets rifle through a purse, or ask for change. TipGenie not only solves takes the awkwardness, guilt, and inconvenience of tipping for guests, we add transparency and we bring a more direct way of appreciating and recognizing the individual the employee and service.
Increase employee earnings. With cash on the decline, the earnings of employees who have long-depended on cash - service workers who rely on cash tips for income - are poised to become causalities of a cashless society. Cashless tipping can increase earnings up tow 20-30% through instant and direct payout to the employee. Enabling the recovery of lost tips through mobile payment directly and positively impacts the financial health of employee. Recognized by the New York Times, TipGenie enables employers and their employees to recover the lost opportunity for earnings.
Raise employee morale. Decreased income for employees can quickly spiral into a cascade that can impact negatively on the employer —increased turnover and a decline in the quality of service. By increasing employee earnings, TipGenie raises morale and offers a way for recognizing employee's’ performance. Happier employees are more likely to stay, reducing the likelihood for costly staff turnover and saving hiring costs. Loyal and satisfied employees deliver better service. Good service brings in positive reviews. Positive reviews bring in new and returning customers
Improve on-the-job performance. Real-time feedback provided by guests at the time of transaction provides employee with insight about his or her on-the-job performance. This feedback is unique: The business can customize the questions asked to guest. Feedback is sent to the employee and shared with the employer — simultaneously.
Provide actionable insights. In today's data-driven world, businesses need multiple sources of data. TipGenie brings together data generated by payment transactions into a single platform a single platform that requires little to no integration. We enable tailor-made methods for business intelligence while raising employee morale, boosting workplace motivation, and improving service quality.