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Mobile payments

Problem: It's a cashless society.  Solution:  Replace cash with mobile payments. No cash means no tip.  That's awkward and a loss of earnings.  Gratus enables digital tipping through mobile payment

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Real-time guest feedback

Too little, too late.  We're done with comment cards and paper surveys.  Gratus provides real-time feedback for employees, hotel management and ownership to improve guest experience and service quality. 

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We extract from real-time guest feedback,  actionable insights and emotionally intelligent metrics that get to the heart of your guests' experience and preferences. Being data driven puts you ahead of your competition.